Quality of physical therapy from a patient’s perspective; factor analysis on web-based survey data revealed three dimensions on patient experiences with physical therapy

Table 5 Obliquely rotated component loadings for 37 items*

Dimension	Item no. and description	Component
		1	2	3	4	5	6	7	8	9	10	11	12	13
1	1. Appropriate treatment time	0.52
3, 7 & 10	2. Fit between the actual and expected intervention period	0.48
3	3. Tried to understand my problem	0.44
3	4. Informed about course of disease	0.63
3	5. Explained daily exercises	0.60
3	6. Advised on daily life	0.64
3	7. Open attitude to questions	0.40
3	8. Clear explanations	0.43
3	9. Clear intervention	0.53
4	10. Empathy	0.43
4	11. Attentive listening	0.57
4	12. Taken seriously	0.47
4	13. Taking into account specific needs	0.60
4	14. Working together to reach intervention goals	0.58
4	15. Feeling at ease	0.50		−0.43
6	16. Monitoring the accuracy of the exercises at home	0.55		0.51
6	17. Monitoring the adherence to the advice given	0.60		0.50
1	18. Access by phone									0.43
1 & 10	19. Free choice therapist								0.40
1	20. Waiting time in practice												0.66
1 & 10	21. Appropriate expertise				0.44
1	22. Accessibility practice					0.42
2	23. Comfort exercise room		0.51
2	24. Comfort waiting room										−0.64
2	25. Comfortable chairs in waiting room					0.57
5	26. Treatment by more than one therapist											0.49
3	27. Informed about intervention period		−0.44
5	28. Consistency of information				0.41

*Only loadings >0.4; Bold items are discarded as they load above 0.4 on more than one component.