From: Local interaction strategies and capacity for better care in nursing homes: a multiple case study
Parameter | Definition |
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Interconnections | Networks of interconnection develop when staff members interact to complete work [23]. Interconnections create social networks and feedback loops through which tacit knowledge develops and grows; local changes in behavior can give rise to system-wide change [24], influencing the extent to which the organization is capable of new behaviors. |
Rate of new information flow | Staff members share information with each other about patients and work processes. The rate with which staff in a system share new information will influence generation of new behaviors [22]. |
Diversity of cognitive schema | Cognitive schemas arise from social, educational, or cultural backgrounds, organizational roles, and age [25]. They are mental models by which people evaluate and make sense of information [26]. Diversity of cognitive schema refers to the variety of mental models available with which to expand possibilities for understanding and acting in novel ways. |