Effects of a TELephone Counselling Intervention by Pharmacist (TelCIP) on medication adherence, patient beliefs and satisfaction with information for patients starting treatment: study protocol for a cluster randomized controlled trial

Table 2 Frequency of aspects of counselling (adapted from Consumer Quality Index)

Item number
1	Did a pharmacist or pharmacy-employee ask you about your experiences with the medication?
2	Did a pharmacist or pharmacy-employee ask you if you suffered from any side effects?
3	Did the pharmacist or pharmacy-employee provide enough personal counselling?
4	Did the pharmacist or pharmacy-employee ask you if you manage to take your medication as prescribed?

ISSN: 1472-6963