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Table 4 Facilitators to the provision of CMI by GPs and pharmacists

From: Enhancing provision of written medicine information in Australia: pharmacist, general practitioner and consumer perceptions of the barriers and facilitators

Barrier Type Facilitators to the provision of CMI Consumers (%) n = 1000 Pharmacists (%) n = 349 GPs (%) n = 181
What do you think may help you or other pharmacists/GPs to provide CMI to customers/patients?#
Situational More time to provide and explain CMI 82 (8.2) 184 (52.7) 81 (45.0)
Having a self-serve computer in the pharmacy or surgery to print CMI 10 (1.0) 71 (20.3) 36 (20.0)
Counselling appointments to discuss patients’ medicine 9 (0.9) 86 (24.6) 52 (28.9)
Private area in a pharmacy to discuss the CMI 6 (0.6) NA NA
Having CMI in different languages 6 (0.6) 114 (32.7) 52 (28.9)
Dispensing software prompts to provide and record the provision of CMI NA 164 (47.0) 78 (43.3)
Tick box request by doctor on prescription form for pharmacist to provide CMI NA 173 (49.6) NA
Financial If consumers paid for the CMI/increased reimbursement for provision of CMI 17 (1.7) 190 (54.4) 69 (38.3)
Attitudinal Consumers having a regular pharmacist or doctor 23 (2.3) NA NA
Cognitive Increased consumer awareness and request for CMI 404 (40.4) 122 (35.0) 48 (26.7)
Legislate compulsory provision of CMI 143 (14.3) 0 0
Having a summary CMI covering important points about the medicine 40 (4.0) 259 (74.2) 147 (81.7)
Other Don’t know 145 (14.5) 0 0
  Other 91 (9.1) 6 (1.7) 6 (3.3)
  1. #Consumer questionnaire omitted “you or other” from the question.
  2. NA: Not asked.
  3. Note: Responses are not mutually exclusive.