Table 4 Adjusted associations between governing board activities and patient experience
From: Implementation of hospital governing boards: views from the field
Governing board activities | Mean patient experience score (0–10) | P-value1 |
|---|---|---|
Develops new revenue sources | ||
Yes | 6.1 | P < 0.05 |
No | 3.8 | |
Determines which services should be outsourced | ||
Yes | 6.6 | P < 0.01 |
No | 4.1 | |
Reviews reports on patient complaints | ||
Yes | 6.3 | P < 0.05 |
No | 4.3 |