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Table 1 Characteristics of patients, providers, and staff who completed the focus groups*

From: Scheduled telephone visits in the veterans health administration patient-centered medical home

Variable

Patients (n = 18)

Providers (n = 16)

Staff (n = 18)

Male (n (%))

18 (100)

6 (38)

3 (17)

Age (n (%))

   

  25-34

0 (0)

2 (13)

2 (12)

  35-44

1 (6)

6 (40)

4 (24)

  45-54

2 (11)

5 (33)

4 (24)

  55-64

8 (44)

2 (13)

7 (41)

  65+

7 (39)

0 (0)

0 (0)

White (n (%))

8 (53)

-

-

Chronic Health Conditions (n (%))

   

  Hypertension

16 (89)

-

-

  Diabetes

9 (50)

-

-

  Coronary heart disease

7 (39)

-

-

  Congestive heart failure

2 (11)

-

-

  Chronic obstructive pulmonary disease

2 (11)

-

-

Have a home (land line) telephone (n (%))

14 (78)

-

-

Have a mobile or cell (n (%))

14 (78)

-

-

Drive self to VA appointments (n (%))

14 (78)

-

-

Distance traveled (one-way)

   

  (Mean (SD)), (Min, Max)

30.7 (17.1), (2–65)

-

-

Degree/license (n (%))

   

  MD

-

11 (69)

-

  PharmD

-

2 (13)

-

  PA

-

2 (13)

-

  NP

-

1 (6)

-

  RN

-

-

5 (28)

  LPN

-

-

8 (44)

  Other

-

-

5 (28)

  1. *Percentages within a category may not add to 100% due to rounding error.
  2. 1 provider and 1 staff member did not respond to the age question. For the patient race question, 1 patient declined to answer and race was unknown for 2 other patients.Participants with missing data were excluded from percentage calculations.
  3. Participants could have more than one chronic condition diagnosis.
  4. SD = standard deviation.