Satisfaction with care | Experimental group | Control group | Δ Group | ||||
---|---|---|---|---|---|---|---|
T0 (sd) | T1 (sd) | Δ | T0 (sd) | T1 (sd) | Δ | p | |
Care arrangements | 3.3 (0.48) | 3.3 (0.52) | 0.03 | 3.4 (0.47) | 3.3 (0.39) | -0.09 | - |
Information/involvement | 3.3 (0.60) | 3.2 (0.73) | -0.12 | 3.2 (0.69) | 3.3 (0.41) | 0.07 | - |
Personal interaction | 3.3 (0.46) | 3.4 (0.46) | 0.07 | 3.4 (0.31) | 3.4 (0.38) | 0.02 | - |
Professionalism | 3.5 (0.50) | 3.4 (0.57) | -0.06 | 3.6 (0.45) | 3.5 (0.43) | -0.05 | - |
Client-centeredness | 3.4 (0.55) | 3.4 (0.54) | 0.05 | 3.5 (0.46) | 3.4 (0.36) | -0.10 | - |
Additional assistance | 2.9 (0.76) | 2.9 (0.72) | -0.04 | 2.8 (0.85) | 3.0 (0.55) | 0.23 | - |
Satisfaction with support | |||||||
Information | 2.1 (1.08) | 1.9 (0.98) | -0.18 | 2.6 (1.30) | 2.2 (0.88) | -0.41 | - |
Being involved | 2.5 (0.92) | 2.8 (0.87) | 0.31* | 2.8 (0.93) | 3.1 (0.72) | 0.25# | - |
Professionalism | 3.3 (0.54) | 3.4 (0.39) | 0.15 | 3.4 (0.44) | 3.4 (0.45) | 0.00 | - |
Communication/accessibility | 3.2 (0.81) | 3.2 (0.88) | -0.01 | 3.3 (0.78) | 3.5 (0.58) | 0.12 | - |
Attention to health/support | 2.2 (1.08) | 2.7 (1.26) | 0.50# | 3.1 (0.77) | 2.8 (0.82) | -0.32 | - |