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Table 3 Characteristics of the three-dimension principal component analysis (factorial loading of selected items and Cronbach’s alpha values on each dimension)

From: No effect of user fee exemption on perceived quality of delivery care in Burkina Faso: a case-control study

  

Factorial loading of items selected on each dimension

 

List of significant items

Dimension 1

Dimension 2

Dimension 3

  

(21.03%)

(19.28%)

(12.49%)

  

Cronbach’s α = 0.81

Cronbach’s α = 0.78

Cronbach’s α = 0.66

Care provider-patient interaction

The midwife or nurse showed up nicely for me.

0.701

  

She/he was available to me.

0.683

  

She/he answered all my questions.

0.684

  

She/he explained the labour process and/or childbirth.

0.699

  

She/he was attentive to me and my requests.

0.611

  

She/he stayed with me during labour and/or childbirth.

0.586

  

She/he showed significant human qualities.

0.658

  

Quality of nursing care services

I felt confident and safe with her or him.

 

0.630

 

The midwife or nurse was attentive to my baby.

 

0.653

 

She/he reassured me about my concerns.

 

0.661

 

She/he was concerned about my pain.

 

0.641

 

The midwife or nurse made sure that my baby and I were doing well.

 

0.772

 

Quality of care was better than anticipated.

 

0.589

 

Environment to quality of birth to delivery environment

I was comfortably installed.

  

0.682

The delivery room was clean and hygiene was satisfactory.

  

0.770

 

The temperature in the delivery room was satisfactory.

  

0.748