|
Clinical services
|
Range of services and availability
|
Service delivery
|
|
Infrastructure
|
Quality of facility infrastructure for services offered
|
Service delivery
|
|
Social services
|
Insurance coverage, capacity to provide targeted socioeconomic support
|
Service delivery, Financial
|
|
Referral
|
Availability of emergency transfer services, communication
|
Service delivery, Information systems
|
|
Monitoring and Evaluation/Data use
|
Data systems and utilization
|
Information systems,* Leadership & governance
|
|
Medical equipment
|
Availability of essential equipment for service delivery by specialty, condition of equipment
|
Medical products and technology
|
|
Laboratory
|
Availability of essential tests, equipment, and supplies
|
Medical products and technology
|
|
Pharmacy
|
Stock monitoring, essential medicine stock outs, storage and distribution capacity
|
Medical products and technology
|
|
Infection control and waste management
|
Waste disposal, management of human and medical waste
|
Service delivery
|
|
Human resources
|
Number of trained staff, staff retention rates
|
Human resources
|
|
Management
|
Staff supervision, management practices
|
Leadership & governance
|
