Ā | n | % | Mean (SD) |
---|---|---|---|
Overall satisfaction a | Ā | Ā | 4.2 (0.77) |
Not at all | 93 | 0.9 | - |
To a small extent | 170 | 1.7 | - |
To some extent | 955 | 9.5 | - |
To a large extent | 4797 | 48.0 | - |
To a very large extent | 3987 | 39.9 | - |
Benefit of treatment a | Ā | Ā | 4.0 (0.92) |
No benefit | 189 | 1.9 | - |
Little benefit | 424 | 4.3 | - |
Some benefit | 1861 | 18.8 | - |
Large benefit | 4368 | 44.1 | - |
Very large benefit | 3064 | 30.9 | - |
Malpractice a | Ā | Ā | 4.6 (0.86) |
To a very large extent | 182 | 1.8 | - |
To a large extent | 235 | 2.3 | - |
To some extent | 653 | 6.4 | - |
To a small extent | 1018 | 10.0 | - |
Not at all | 8051 | 79.4 | - |
Patient-reported experiences b | |||
Waiting time (elective patients) | 4535 | - | 64.0 (28.8) |
Doctor services | 10,153 | - | 73.7 (19.0) |
Nursing services | 10,245 | - | 75.4 (17.4) |
Information | 10,124 | - | 71.0 (21.0) |
Contact with next of kin | 7138 | - | 77.7 (20.8) |
Standard | 10,199 | - | 72.6 (17.2) |
Organization | 10,034 | - | 68.0 (20.2) |
Discharge information | 8114 | - | 58.3 (31.3) |
Cooperation with other health services | 6071 | - | 63.8 (29.8) |
Sociodemographic variables | |||
Age, years | 10,477 | Ā | 61.1 (17.9) |
Gender, % women | 10,477 | 55.1 | - |
Self-perceived health | |||
āExcellent | 693 | 7.5 | - |
āVery good | 1,755 | 19.0 | - |
āGood | 3,139 | 34.0 | - |
āRather good | 2,477 | 26.8 | - |
āPoor | 1,162 | 12.6 | - |
Education | |||
Primary school | 2,504 | 27.3 | - |
āSecondary school | 3,560 | 38.8 | - |
āUniversity/collegeā<ā4 years | 2,149 | 23.4 | - |
āUniversity/college 4 years or more | 974 | 10.6 | - |