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Table 1 Univariate results: outcome items, patient-reported experiences and sociodemographic variables

From: Classification of patients based on their evaluation of hospital outcomes: cluster analysis following a national survey in Norway

  n % Mean (SD)
Overall satisfaction a    4.2 (0.77)
Not at all 93 0.9 -
To a small extent 170 1.7 -
To some extent 955 9.5 -
To a large extent 4797 48.0 -
To a very large extent 3987 39.9 -
Benefit of treatment a    4.0 (0.92)
No benefit 189 1.9 -
Little benefit 424 4.3 -
Some benefit 1861 18.8 -
Large benefit 4368 44.1 -
Very large benefit 3064 30.9 -
Malpractice a    4.6 (0.86)
To a very large extent 182 1.8 -
To a large extent 235 2.3 -
To some extent 653 6.4 -
To a small extent 1018 10.0 -
Not at all 8051 79.4 -
Patient-reported experiences b
Waiting time (elective patients) 4535 - 64.0 (28.8)
Doctor services 10,153 - 73.7 (19.0)
Nursing services 10,245 - 75.4 (17.4)
Information 10,124 - 71.0 (21.0)
Contact with next of kin 7138 - 77.7 (20.8)
Standard 10,199 - 72.6 (17.2)
Organization 10,034 - 68.0 (20.2)
Discharge information 8114 - 58.3 (31.3)
Cooperation with other health services 6071 - 63.8 (29.8)
Sociodemographic variables
Age, years 10,477   61.1 (17.9)
Gender, % women 10,477 55.1 -
Self-perceived health
 Excellent 693 7.5 -
 Very good 1,755 19.0 -
 Good 3,139 34.0 -
 Rather good 2,477 26.8 -
 Poor 1,162 12.6 -
Education
Primary school 2,504 27.3 -
 Secondary school 3,560 38.8 -
 University/college < 4 years 2,149 23.4 -
 University/college 4 years or more 974 10.6 -
  1. aScored on a scale of 1–5, where 5 represents the best score.
  2. bScored on a scale of 0–100, where 100 represents the best score.