Skip to main content

Table 6 User’s characteristics and their relation with experiences of responsiveness domains 1

From: Assessing responsiveness of health care services within a health insurance scheme in Nigeria: users’ perspectives

Independent variables Autonomy1 Choice of provider1 Quality of facilities1
  Coef. SE p-value Impact Coef. SE p-value Impact Coef. SE p-value Impact
Type of facility visited             
Private (ref.)             
Public 1.16a 0.43 0.006 3.20 −0.36 0.13 0.008 0.70 −0.92 0.14 <0.001 0.40
  0.85b 0.22 <0.001 2.34         
  −0.34c 0.15 0.025 0.71         
  −0.41d 0.17 0.020 0.66         
Age             
≥40 years (ref.)             
<40 years 0.69a 0.39 0.074 1.99 −0.23 0.14 0.107 0.79 0.04 0.15 0.765 1.05
  0.41b 0.22 0.067 1.51         
  −0.15c 0.16 0.367 0.86         
  −0.17d 0.18 0.361 1.19         
Sex             
Female (ref.)             
Male 0.25 0.13 0.057 1.28 −0.14a 0.37 0.708 0.87 0.09 0.14 0.522 1.09
      −0.08b 0.27 0.764 0.92     
      0.02c 0.16 <0.001 2.04     
      0.17d 0.16 0.883 1.02     
Educational Status             
Higher education (ref.)             
Lower education 0.33a 0.44 0.453 1.39 0.14 0.15 0.363 1.16 −0.37 0.16 0.025 0.69
  −0.21b 0.24 0.378 0.81         
  −0.36c 0.17 0.041 0.44         
  −0.06d 0.20 0.754 0.93         
Monthly income level             
>187 US dollars (ref.)             
≤187 US dollars 0.20 0.16 0.220 1.21 0.29 0.16 0.073 1.34 0.69 0.17 <0.001 1.70
Type of marital status             
Others (ref.)             
Polygamy −0.39 0.16 0.014 0.68 −0.32 0.16 0.044 0.72 −0.11 0.16 0.505 0.90
Duration of enrolment             
>2 years (ref.)             
≤2 years 0.33 0.14 0.019 1.39 0.49 0.14 0.001 1.62 0.03 0.15 0.836 1.03
12 months visits to HCPs*             
>3 visits (ref.)             
1–3 visits −0.14 0.14 0.315 0.87 0.61a 0.37 0.106 1.83 0.23a 0.42 0.578 1.26
      1.06b 0.27 <0.001 2.90 0.37b 0.32 0.241 1.45
      0.16c 0.17 0.343 1.17 −0.47c 0.21 0.028 0.63
      0.32d 0.18 0.074 1.38 −0.25d 0.17 0.128 0.77
Referral after enrolment             
No (ref.)             
Yes 0.28a 0.41 0.501 1.32 1.03a 0.44 0.019 2.81 −0.81 0.14 <0.001 0.44
  0.18b 0.22 0.408 1.20 0.47b 0.27 0.081 1.60     
  −0.34c 0.15 0.023 0.71 −0.39c 0.16 0.014 0.67     
  −0.57d 0.18 0.002 0.56 −0.65d 0.17 <0.001 0.52     
Constant 1.98a 0.35 <0.001 7.26 2.71a 0.41 <0.001 15.09 4.10a 0.36 <0.001 60.34
  1.12b 0.24 <0.001 3.09 1.84b 0.29 <0.001 6.30 3.40b 0.29 <0.001 30.11
  0.50c 0.21 0.015 1.66 0.51c 0.22 0.020 1.66 2.58c 0.25 <0.001 13.17
  −1.12d 0.23 <0.001 0.32 −0.96d 0.23 <0.001 0.38 0.22d 0.21 0.029 1.25
  1. *HCPs = health care providers.
  2. 1Dependent variable coding: (1) Very bad; (2) Bad; (3) Moderate; (4) Good; (5) Very good. For variables that violate the proportional odds assumption.
  3. aCoefficient for response category (1) contrasted with categories (2), (3), (4), and (5).
  4. bCoefficient for response categories (1) and (2) contrasted with categories (3), (4), and (5).
  5. cCoefficient for response categories (1), (2), and (3) contrasted with categories (4) and (5).
  6. dCoefficient for response categories (1), (2), (3), and (4) contrasted with category (5).
  7. Impact is calculated as the absolute change in odds (e |coef.|).
\