Health care professional training/education
|
86 (18)
|
14 (3)
|
57 (8)
|
43 (6)
|
74 (26)
|
26 (9)
|
.11
|
Structured patient education
|
95 (20)
|
5 (1)
|
79 (11)
|
21 (3)
|
89 (31)
|
11 (4)
|
.28
|
Assist patients in setting and attaining self-management goals
|
100 (21)
|
0 (0)
|
93 (13)
|
7 (1)
|
97 (34)
|
3 (1)
|
.40
|
Use patient held records to facilitate correspondence with patients
|
67 (14)
|
33 (7)
|
86 (12)
|
14 (2)
|
74 (26)
|
26 (9)
|
.26
|
Carry out audit and feedback
|
52 (11)
|
48 (10)
|
21 (3)
|
79 (11)
|
40 (14)
|
60 (21)
|
.09
|
Use patient reminder systems for upcoming hospital appointments
|
52 (11)
|
48 (10)
|
57 (8)
|
43 (6)
|
54 (19)
|
46 (16)
|
1.0
|