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Table 3 Correlations between indicator scores, overall scores, and global rating

From: Overall scores as an alternative to global ratings in patient experience surveys; a comparison of four methods

Indicator Average Patient perspective Differences Average rating Global rating
1.1 Bodily care 0.79 0.79 0.77 0.77 0.56
1.2 Meals 0.57 0.58 0.50 0.53 0.53
2.1 Comfort 0.46 0.47 0.38 0.42 0.37
2.2 Atmosphere 0.79 0.79 0.76 0.76 0.54
2.3 Housing and privacy 0.55 0.54 0.68 0.52 0.28
2.4 Safety of living environment 0.60 0.60 0.56 0.58 0.40
3.1 Activities 0.61 0.60 0.58 0.59 0.37
3.2 Autonomy 0.57 0.55 0.66 0.57 0.30
4.1 Mental well-being 0.79 0.79 0.76 0.78 0.61
5.1 Competence and safety of care 0.83 0.84 0.80 0.82 0.57
5.2 Attitude and courtesy of care providers 0.84 0.84 0.80 0.84 0.62
6.1 Care planning and evaluation 0.35 0.33 0.37 0.36 0.16
6.2 Shared decision making 0.75 0.75 0.73 0.74 0.53
6.3 Information 0.64 0.63 0.59 0.60 0.39
6.6 Availability of personnel 0.81 0.82 0.78 0.80 0.61
Average correlation (Fisher’s z) 0.69 0.69 0.67 0.67 0.47
Global rating 0.68 0.69 0.64 0.66 NA
N = 464      
  1. All correlations are significant at p < 0.001. Strong correlations (>0.7) in bold.