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Table 2 Characteristics of overall scores at the provider level

From: Overall scores as an alternative to global ratings in patient experience surveys; a comparison of four methods

Composite Mean SD Min Max ICC Reliability ICC Required N (rel. = 0.80)
Average 3.359 0.164 2.820 3.709 0.229 0.87 13.5
Patient perspective 3.350 0.163 2.822 3.708 0.226 0.87 13.7
Differences 3.410 0.171 2.774 3.750 0.282 0.90 10.2
Average rating 2.051 0.397 1.067 2.933 NA NA NA
Global rating 7.640 0.260 6.752 8.400 0.076 0.65 48.9
N (organizations): 464