Table 2 Differences and similarities in Aboriginal and non-Aboriginal participants’ views on barriers to communication

Contextual barriers

•→Racism and colonisation

X

X

•→Aboriginal marginalization

X

X

X

•→Paternalistic attitude of the CSPs

X

X

X

•→Lack of understanding by CSPs about Aboriginal needs

X

•→Lack of coordination within the services

X

•→Lack of Aboriginal staff

X

X

X

Impediments to communication

•→Language

X

X

X

•→Communication style

X

X

•→Privacy and confidentiality

X

X

X

•→Concept of time

X

Loss of trust

•→Distrust

X

X