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Table 2 Health outcomes scales

From: Practice size, financial sharing and quality of care

Scale Data source Item pool Scoring
Accessibility Patient survey Scale of 4 Likert items covering patient-perceived first-contact accessibility. Score/Total Possible Score
Comprehensiveness Practice survey List of 15 important clinical services drawn from procedural, counseling, women’s health and diagnostic services. # Services offered/15
Continuity Patient survey Scale of 4 Likert items covering patient-provider knowledge, relational continuity and ability to be seen by most knowledgeable provider. Score/Total Possible Score
Chronic Disease Management Chart review Comparison of tests and services received against Canadian clinical practice guidelines for patients with congestive heart failure, coronary artery disease and/or diabetes. # Procedures Received/ # Eligible Procedures (11 assessed)
Disease Prevention Chart review Adherence to the Canadian Task Force on Preventive Health Care (CTFPHC) guidelines for preventive maneuvers. # Procedures Received/ # Eligible Procedures (6 assessed)
Health Promotion Patient survey Adherence to the CTFPHC guidelines for health promotion. # Areas/7