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Table 2 Health outcomes scales

From: Practice size, financial sharing and quality of care

Scale

Data source

Item pool

Scoring

Accessibility

Patient survey

Scale of 4 Likert items covering patient-perceived first-contact accessibility.

Score/Total Possible Score

Comprehensiveness

Practice survey

List of 15 important clinical services drawn from procedural, counseling, women’s health and diagnostic services.

# Services offered/15

Continuity

Patient survey

Scale of 4 Likert items covering patient-provider knowledge, relational continuity and ability to be seen by most knowledgeable provider.

Score/Total Possible Score

Chronic Disease Management

Chart review

Comparison of tests and services received against Canadian clinical practice guidelines for patients with congestive heart failure, coronary artery disease and/or diabetes.

# Procedures Received/ # Eligible Procedures (11 assessed)

Disease Prevention

Chart review

Adherence to the Canadian Task Force on Preventive Health Care (CTFPHC) guidelines for preventive maneuvers.

# Procedures Received/ # Eligible Procedures (6 assessed)

Health Promotion

Patient survey

Adherence to the CTFPHC guidelines for health promotion.

# Areas/7