|
Intervention departments
|
Control departments
|
Significance tests
|
---|
|
Baseline
|
Follow-up
|
Baseline
|
Follow-up
|
Group x Time
|
---|
|
N = 410
|
N = 604
|
N = 286
|
N = 281
|
(ANOVA)
|
---|
Indicators of patient care quality
|
M
|
SD
|
M
|
SD
|
M
|
SD
|
M
|
SD
|
F(df = 1); p
|
---|
1 Organization of physicians’ care
|
4.20
|
.82
|
4.23
|
.75
|
4.13
|
.76
|
4.01
|
.84
|
3.67; .056†
|
2 Quality of information from physicians
|
4.08
|
.83
|
4.16
|
.77
|
3.88
|
.88
|
3.93
|
.81
|
0.14; n. s.
|
- Note: N, Number of patients; M, Mean; SD, Standard deviation; Scale Range 1 = “not at all” 5 = “yes, very much”; †p < .10 Significance level.