Intervention departments | Control departments | Significance tests | |||||||
---|---|---|---|---|---|---|---|---|---|
Baseline | Follow-up | Baseline | Follow-up | Group x Time | |||||
N = 410 | N = 604 | N = 286 | N = 281 | (ANOVA) | |||||
Indicators of patient care quality | M | SD | M | SD | M | SD | M | SD | F(df = 1); p |
1 Organization of physicians’ care | 4.20 | .82 | 4.23 | .75 | 4.13 | .76 | 4.01 | .84 | 3.67; .056† |
2 Quality of information from physicians | 4.08 | .83 | 4.16 | .77 | 3.88 | .88 | 3.93 | .81 | 0.14; n. s. |