The effects of improving hospital physicians working conditions on patient care: a prospective, controlled intervention study

Table 5 Patients’ rating of care quality over groups and study time

	Intervention departments				Control departments				Significance tests
	Baseline		Follow-up		Baseline		Follow-up		Group x Time
	N = 410		N = 604		N = 286		N = 281		(ANOVA)
Indicators of patient care quality	M	SD	M	SD	M	SD	M	SD	F(df = 1); p
1 Organization of physicians’ care	4.20	.82	4.23	.75	4.13	.76	4.01	.84	3.67; .056†
2 Quality of information from physicians	4.08	.83	4.16	.77	3.88	.88	3.93	.81	0.14; n. s.

Note: N, Number of patients; M, Mean; SD, Standard deviation; Scale Range 1 = “not at all” 5 = “yes, very much”; †p < .10 Significance level.