Table 1 Hospital physicians’ work problems and self-developed solutions
Problem category | Physicians’ solutions for implementation |
|---|---|
Work organization | - Joint ward rounds to improve mutual coordination of physicians’ and nurses’ work schedules during mornings, |
- Redirection of external telephone calls to reduce unnecessary workflow interruptions (to head physicians’ secretary), | |
- Regularly scheduled consultation hours for relatives of patients in the afternoon, | |
Leadership quality | - Re-implementation of annual performance feedback and appraisal interview through departments’ head physicians, |
- Enhanced presence of supervisors on wards, | |
Internal information flow and quality | - Enhanced transparency of time documentation and subsequent salary accounting, |
- Implementation of department electronic whiteboard to spread information, | |
Qualification and training | - Inner-departmental schedule for specialty training, |
- Enhanced practice of case conferences in the department to discuss current patients, | |
- Access online libraries; financial support of external training visits |