Skip to main content

Table 1 Educational outreach visit protocol

From: Educational outreach visits to improve venous thromboembolism prevention in hospitalised medical patients: a prospective before-and-after intervention study

EOV component Element
Planning the visit Contact the target population by email, phone, or in person
Negotiate a convenient time and location for the visit
Reconfirm arrangements prior to the visit
Discuss with the research team any recruitment difficulties
Setting the scene Ensure appropriate space for the discussion
Engage in small talk to place the participant at ease
Explain the purpose of the visit
Negotiate the session length (approximately 20 minutes)
Introduce the four key messages and identify participants specific needs
Building trust, credibility and likability Mention the key opinion leaders in support of the project
List the project’s academic and clinical affiliations
Highlight your own clinical expertise in the area
Attempt to uncover personal similarities between participant and yourself
Offer genuine praise where appropriate
Promoting two-sided communication Ask open ended questions
Use minimal encouragement techniques
Paraphrase and reflect on the participants comments
Anticipate and acknowledge controversial issues
Overcome any objections and handle challenging responses
Delivering key message(s) VTE is an important healthcare issue
Assess individual patient risk
Provide evidence-based VTE prophylaxis and patient education
Monitor and reassess each patient during their hospital stay
Wrapping up Reflect on the discussion
Reiterate the key message(s) discussed
Give the participant the printed resource material to keep
Gain commitment to provide evidence-based prophylaxis
Providing follow-up Follow-up via email, phone, or in person
Fulfil any commitments made during the visit