Developing a patient and family-centred approach for measuring the quality of injury care: a study protocol

Table 1 Conceptual model of quality indicators of trauma care ^*†

Phase of care	Structure	Process	Outcome
Prehospital	protocol for field triage	time to first medical contact	death
Hospital	massive transfusion protocol	massive transfusion protocol activation	adverse event
Posthospital	rehabilitation referral protocol	evaluation of functional status	multiple hospital visits
2° Prevention	chemical dependence screening protocol	chemical dependence screening	recurrent injury

*Table populated with sample clinical QIs [18, 45, 46].
†Current proposal focuses on acute care including posthospital transition and initiation of 2° prevention.
Structure is the environment in which health care is provided and includes material and health resources, operational factors, and organizational characteristics of the healthcare facility.
Process is the method by which healthcare is provided and includes the giving and receiving of care by the providers and healthcare system.
Outcome is the consequence of healthcare and includes the health status of patients and communities.

ISSN: 1472-6963