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Table 4 Cost per patient difference for the 300.70 patients who stated they would have gone to A&E if NHS Direct had not been available

From: A cost-minimisation study of 1,001 NHS Direct users

NHS Direct Recommendation:

Frequency

Unit Cost

NHS Direct Recommendation: Total Cost

  

Call 999

13.85

344

£4,765.37

 

A&E

48.26

111

£5,356.73

GP/GP Practice

92.29

19.17

£1,769.21

Walk-In Centre

9.05

28

£253.27

Pharmacist

14.58

4

£58.31

Cost-per patient difference

Dentist

17.64

£57.00

£1,005.35

NHS Direct Recommendation to attend A&E - Cost per patient

£43.93

Do nothing/Treat at home

105.04

£0.00

£0.00

Patient stated 1st Alternatives - Cost per patient

£111.00

Total Patients who state they would have attended A & E if NHS had not been available

300.70

 

Cost per patient difference

£67.07

Cost per A & E visit

£111.00

  

NHSD recommendation TotalCost

£33,377.45

Total cost of Patient stated alternative options to NHS Direct recommendation

£13,208.24