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Table 4 Cost per patient difference for the 300.70 patients who stated they would have gone to A&E if NHS Direct had not been available

From: A cost-minimisation study of 1,001 NHS Direct users

NHS Direct Recommendation: Frequency Unit Cost NHS Direct Recommendation: Total Cost   
Call 999 13.85 344 £4,765.37  
A&E 48.26 111 £5,356.73
GP/GP Practice 92.29 19.17 £1,769.21
Walk-In Centre 9.05 28 £253.27
Pharmacist 14.58 4 £58.31 Cost-per patient difference
Dentist 17.64 £57.00 £1,005.35 NHS Direct Recommendation to attend A&E - Cost per patient £43.93
Do nothing/Treat at home 105.04 £0.00 £0.00 Patient stated 1st Alternatives - Cost per patient £111.00
Total Patients who state they would have attended A & E if NHS had not been available 300.70   Cost per patient difference £67.07
Cost per A & E visit £111.00   
NHSD recommendation TotalCost £33,377.45 Total cost of Patient stated alternative options to NHS Direct recommendation £13,208.24