TY - JOUR AU - Rocha, Luiz Roberto Martins AU - Veiga, Daniela Francescato AU - e Oliveira, Paulo Rocha AU - Song, Elaine Horibe AU - Ferreira, Lydia Masako PY - 2013 DA - 2013/01/17 TI - Health service quality scale: Brazilian Portuguese translation, reliability and validity JO - BMC Health Services Research SP - 24 VL - 13 IS - 1 AB - The Health Service Quality Scale is a multidimensional hierarchical scale that is based on interdisciplinary approach. This instrument was specifically created for measuring health service quality based on marketing and health care concepts. The aim of this study was to translate and culturally adapt the Health Service Quality Scale into Brazilian Portuguese and to assess the validity and reliability of the Brazilian Portuguese version of the instrument. SN - 1472-6963 UR - https://doi.org/10.1186/1472-6963-13-24 DO - 10.1186/1472-6963-13-24 ID - Rocha2013 ER -