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Table 3 Unit cost of direct labor and materials in cash and smartcard billing services

From: Incremental analysis of the reengineering of an outpatient billing process: an empirical study in a public hospital

 

Labor

Material

 

Item

Rate

Quantity

Activity time (min)

Amount

Item

Cost

Quantity

Amount

Cash billing

Cashier clerk

4.68

1

0.93

4.35

Thermal paper (receipt paper)

130

0.001

0.13

      

Pre-inked stamp

100

0.001

0.01

Smartcard billing

Nurse in OPD

5.49

1

0.75

4.12

Thermal paper

130

0.001

0.13

      

Pre-inked stamp

100

0.001

0.01