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Table 3 Unit cost of direct labor and materials in cash and smartcard billing services

From: Incremental analysis of the reengineering of an outpatient billing process: an empirical study in a public hospital

  Labor Material
  Item Rate Quantity Activity time (min) Amount Item Cost Quantity Amount
Cash billing Cashier clerk 4.68 1 0.93 4.35 Thermal paper (receipt paper) 130 0.001 0.13
       Pre-inked stamp 100 0.001 0.01
Smartcard billing Nurse in OPD 5.49 1 0.75 4.12 Thermal paper 130 0.001 0.13
       Pre-inked stamp 100 0.001 0.01