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BMC Health Services Research

Open Access
Open Peer Review

This article has Open Peer Review reports available.

How does Open Peer Review work?

Incremental analysis of the reengineering of an outpatient billing process: an empirical study in a public hospital

BMC Health Services Research201313:215

Received: 18 January 2013

Accepted: 10 June 2013

Published: 13 June 2013

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Open Peer Review reports

Pre-publication versions of this article and author comments to reviewers are available by contacting

Original Submission
18 Jan 2013 Submitted Original manuscript
23 Jan 2013 Author responded Author comments - Kuan-Yu Chu
Resubmission - Version 2
23 Jan 2013 Submitted Manuscript version 2
29 May 2013 Reviewed Reviewer Report - David Bates
Resubmission - Version 3
Submitted Manuscript version 3
10 Jun 2013 Editorially accepted
13 Jun 2013 Article published 10.1186/1472-6963-13-215

How does Open Peer Review work?

Open peer review is a system where authors know who the reviewers are, and the reviewers know who the authors are. If the manuscript is accepted, the named reviewer reports are published alongside the article. Pre-publication versions of the article and author comments to reviewers are available by contacting All previous versions of the manuscript and all author responses to the reviewers are also available.

You can find further information about the peer review system here.

Authors’ Affiliations

Quality Management Group of Administrative Center, Tao-Yuan General Hospital
Cost Accounting Section, Department of Accounting, Taipei Veterans General Hospital