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Table 1 Data collection activities and data sources

From: Investigating the use of patient involvement and patient experience in quality improvement in Norway: rhetoric or reality?

System level

Site A

Site B

Meso level

Interviews: 18

Interviews: 25

(17 senior managers and one user representative).

(23 senior managers, one user representative, one patient ombudsman1)

Observations: 2 hours

Observations: 2 hours

Micro level

Interviews: 25

Interviews: 16

(Clinical staff and middle managers - Maternity: 14 informants and oncology: 11 informants)

(Clinical staff and middle managers - Maternity)

Focus group interview: 1 (3 informants, maternity).

Focus group interview: 1 (7 informants, maternity)

Observation: 20 hours (Maternity: 10 hours, Oncology: 10 hours).

Observation: 12 hours (Maternity)

QI project

Interviews: 7

Interviews: 6

 

Observation: 2 hours

Observation:7 hours

  1. 1Patient ombudsman is a public body and is not part of the hospital organization.