System level | Site A | Site B |
---|---|---|
Meso level | Interviews: 18 | Interviews: 25 |
(17 senior managers and one user representative). | (23 senior managers, one user representative, one patient ombudsman1) | |
Observations: 2 hours | Observations: 2 hours | |
Micro level | Interviews: 25 | Interviews: 16 |
(Clinical staff and middle managers - Maternity: 14 informants and oncology: 11 informants) | (Clinical staff and middle managers - Maternity) | |
Focus group interview: 1 (3 informants, maternity). | Focus group interview: 1 (7 informants, maternity) | |
Observation: 20 hours (Maternity: 10 hours, Oncology: 10 hours). | Observation: 12 hours (Maternity) | |
QI project | Interviews: 7 | Interviews: 6 |
 | Observation: 2 hours | Observation:7 hours |