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Table 3 Interaction between patient and physician in charge

From: How do hospitalised patients with Turkish migration background estimate their language skills and their comprehension of medical information – a prospective cross-sectional study and comparison to native patients in Germany to assess the language barrier and the need for translation

Information on disease “How satisfied were you about the physician in charge informing you about your disease?”
T (n = 121) n(%): 1: 3(2.48) 2: 8(6.61) 3: 29(23.97) 4: 61(50.41) 5: 20(16.53) mean ± SD: 3.71 ± 0.90*d
G (n = 119) n(%): 1: 2(1.68) 2: 2(1.68) 3: 17(14.29) 4: 65(54.62) 5: 33(27.73) mean ± SD: 4.05 ± 0.80*d
Information on diagnostics and treatment “How satisfied were you about the physician in charge informing you about diagnostic and therapeutic measures to be taken?”
T (n = 121) n(%): 1: 2(1.65) 2: 4(3.31) 3: 23(19.01) 4: 68(56.20) 5: 24(19.84) mean ± SD: 3.89 ± 0.81
G (n = 119) n(%): 1: 3(2.52) 2: 3(2.52) 3: 14(11.77) 4: 62(52.10) 5: 37 (31.09) mean ± SD: 4.07 ± 0.87
Reaction to questions “How well did the physician answer your questions?
T (n = 119) n(%): 1: 1(0.84) 2: 11(9.24) 3: 26(21.85) 4: 47(39.50) 5: 34(28.57) mean ± SD: 3.86 ± 0.96
G (n = 119) n(%): 1: 1 (0.84) 2: 1 (0.84) 3: 32(26.89) 4: 59(49.58) 5: 26(21.85) mean ± SD: 3.91 ± 0.77
Reception of information “How well did you understand what the physician told you?”
T (n = 121) n(%): 1: 11(9.09) 2: 13(10.74) 3: 32(26.45) 4: 30(24.80) 5: 35(28.93) mean ± SD: 3.54 ± 1.26*e
G (n = 119) n(%): 1: 1(0.84) 2: 0(0) 3: 15(12.61) 4: 52(43.80) 5: 51(42.86) mean ± SD: 4.28 ± 0.74*e
Need for translation “How much would it have helped if somebody had translated the physicians words into your language?”
T (n = 121) n(%): 1: 41(33.88) 2: 14(11.58) 3: 5(4.13) 4: 19(15.70) 5: 42(34.71) mean ± SD: 3.06 ± 1.74
  1. n, Number; SD, Standard deviation; T, Patients with Turkish migration background. G, German patients without migration background. Significant differences: *d: p = 0.0029, *e: p < 0.0001 - for the remaining questions in Table 3 no significant differences between T and G could be detected (p > 0.05). Rating (information on disease and diagnostics and treatment): 1 = very unsatisfied, 2 = unsatisfied, 3 = neither satisfied nor unsatisfied, 4 = satisfied, 5 = very satisfied. (reaction to questions and reception of information): 1 = not at all, 2 = a little, 3 = mediocre, 4 = well, 5 = very well. (need for translation): 1 = not at all, 2 = a little, 3 = mediocre, 4 = much, 5 = very much.