Table 6 Process factors promoting e-Health implementation
Category | Factor | Paper no. | Paper perspective |
|---|---|---|---|
Implementation team | Regionally based implementation staff | 22,23,80 | B1,B2,C |
Capable, skilled, motivated implementation staff | 22,23,70,77,84,85 | A,B1,C,D | |
Implementation practices | Training | 8,10,14,24,25,48,55,63,75,78,80,83,84, 85 | A,B1,B2,C,D,E |
Implementation strategy to motivate people (both from within and without) | 47,49,79,80 | A,B1,B2,C,E | |
Best practices | 10,22,23,70,84,85 | A,B1,C,D | |
Quick wins | 65,70 | C,D | |
Evaluation and feedback loops both bottom-up and top-down | 22,23,25,84 | B1,C,D | |
Bottom-up strategy | Work with existing local community networks | 48,63 | A,C |
Partnership: local residents as partners from an early stage add value and know their needs; objectives and roles should be transparent | 65 | C,D | |
In publically financed projects, civic leaders need the support of politically active citizens | 48 | A | |
Unbiased mediator role | 25,65 | C,D | |
Use of pilot implementation projects | 65,85 | A,C,D | |
Top-down strategy | Planned diffusion strategy with a need-based product/service | 58 | B1 |
When computer resources are left to the market place, economy factors will dominate | 48 | A | |
Implementation leadership, creating collective learning through openness | 80 | B1,B2,C | |
Top-down decision-making through local politicians | 9 | B1 |