|
1 Organisation of Care
| | | |
| |
Care program
|
90
|
81
|
| |
Continuity and coordination
|
60
|
72
|
| |
Communication en information
|
21
|
49
|
|
*Mean weighted score organisation of care:
| |
58
|
67
|
|
2 Multidisciplinary teamwork
| | | |
| |
Work agreement
|
61
|
60
|
| |
Tasks and responsibilities
|
78
|
92
|
| |
Teamwork/consultation /shared education /guidelines
|
45
|
74
|
| |
Transfer and referral
|
75
|
68
|
|
*Mean weighted score multidisciplinary teamwork:
| |
64
|
74
|
|
3 Patient centeredness
| | | |
| |
Self-management
|
25
|
94
|
| |
Individual care plan
|
33
|
30
|
| |
Policy on patient education
|
50
|
58
|
| |
Inspection of medical file
|
17
|
39
|
| |
Patient interests
|
71
|
60
|
| |
Patient involvement
|
67
|
14
|
|
*Mean weighted score patient centeredness:
| |
44
|
49
|
|
4 Performance management
| | | |
| |
Registering results
|
63
|
60
|
| |
Control of results
|
40
|
27
|
| |
Processing of results
|
100
|
67
|
| |
Analysing results
|
68
|
56
|
| |
Performance indicators
|
100
|
94
|
|
*Mean weighted score performance results:
| |
73
|
61
|
|
5 Quality improvement policy
| | | |
| |
Elements of quality improvement
|
60
|
38
|
| |
Feedback/ benchmark
|
100
|
73
|
| |
Visitation
|
60
|
43
|
| |
Education
|
100
|
67
|
| |
Patient safety
|
0
|
22
|
| |
Defining sub-groups
|
33
|
53
|
|
*Mean weighted score quality improvement policy:
| |
69
|
54
|
|
6 Management Strategies
| | | |
| |
Structural policy
|
92
|
66
|
| |
Quality system
|
67
|
56
|
| |
Quality documents
|
40
|
72
|
|
*mean weighted score on management strategies:
| |
73
|
66
|
|
mean total score quality management
| |
64
|
62
|
