Table 5 Satisfaction survey among a sample of patients having received the intervention reminders
General primary care clinic (n = 288) | Substance abuse clinic (n = 85) | |
|---|---|---|
n (%) | n (%) | |
Type of reminder | ||
- Text messaging | 89 (30.9) | 35 (41.2) |
- Telephone | 104 (36.1) | 18 (21.2) |
- Text messaging and telephone | 95 (33.0) | 32 (37.6) |
I was disturbed by the reminder | ||
- Text messaging | 1 (0.5) | 2 (3.0) |
- Telephone | 0 | 5 (10.0) |
The reminder is useful | ||
- Text messaging | 181 (98.4) | 60 (88.2) |
- Telephone | 196 (98.5) | 42 (85.7) |
I recommend the use of a systematic reminder | ||
- Text messaging | 211 (77.6) | 74 (88.1) |
- Telephone | 192 (70.3) | 40 (52.6) |