Table 4 Treatment aspect and Patients perception on health care provider interaction as predictor of patient satisfaction at public health facilities of Sidama zone, South Ethiopia, from March to April 2011
Explanatory variable | No (%) | P-value | Un standardized B coefficient | Standardized B coefficient | 95% CI for B |
|---|---|---|---|---|---|
Health status | |||||
Very well * | 288(54.2) | ||||
Good | 234(44.1) | 0.001 | −0.653 | −0.141 | −1.044, -0.263 |
Not good | 9(1.7) | 0.000 | −3.021 | −0.169 | −4.522, -1.519 |
Treatment phase | |||||
Intensive phase | 155(29.2) | 0.015 | 0.537 | 0.106 | 0.107, 0.967 |
Continuation phase* | 376(70.8) | ||||
Constant | 1.919 | 0.856, 2.98 | |||
Perceived professional care | 0.00 | 0.138 | 0.315 | 0.099, 0.178 | |
Perceived time spent with health care provider | 0.00 | 0.354 | 0.156 | 0.170, 0.538 | |
Perceived accessibility | 0.000 | 0.230 | 0.185 | 0.132, 0.328 | |
Perceived technical competency | 0.001 | 0.100 | 0.106 | 0.040, 0.160 | |
Perceived convenience (cleanliness) | 0.004 | 0.162 | 0.099 | 0.52, 0.272 | |
Perceived consultation and relational empathy | 0.007 | 0.029 | 0.109 | 0.008, 0.050 | |
Constant | 10.914 | ||||
Perceived waiting time | 0.00 | 0.262 | 0.271 | 0.183, 0.342 |