Table 2 Definition of the program theoretical concepts
Theoretical concepts | Definitions |
|---|---|
Proximal outcomes | |
Shared view of actual team performance | Using performance data information to achieve a mutual understanding of the strengths and weaknesses of chronic disease management in their region |
Shared understanding of performance gaps | Achieving a mutual understanding of the disparities between the care delivered and the care they collaboratively wish to deliver |
Cooperative goal setting | Translating the gap into a clear practice improvement goal and working together for the mutual benefit of improved chronic disease management |
Cooperative practice change | Developing a team improvement strategy to achieve their mutual practice improvement goal |
Moderating factors | |
Previous perceived performance | If participants, before the workshop, have a positive or negative view of chronic disease management in their region |
Perceived credibility and importance of feedback | If participants give value and credit to the information retrieved in the administrative database |
Cognitive dissonance | If participants recognize a gap between actual and best practices |
Perceived control and self-efficacy | If participants feel capable and confident they can improve chronic disease management and achieve their quality improvement goal |
Support from management | If participants feel their organization and management will support the achievement of their quality improvement goal |