Dutch healthcare reform: did it result in better patient experiences in hospitals? a comparison of the consumer quality index over time

Table 4 Multi level linear regression: coefficients and significance per quality aspect with relevant years 2006/2007/2009(#) or 2007/2009

Coefficients per quality aspect****	Year 2007 (compared to 2006)	Year 2009 (compared to 2007)	Publication of results
Physician communication # ****	-0.039 **	0.014	0.032*
Nurses communication#	0.049 **	0.112 ***	0.021
Pain treatment#	-0.050*	-0.062 **	0.033
New medication communication	n/a	0.024	0.086
Accommodation	n/a	0.090***	0.045**
Treatment explanation	n/a	0.069 ***	0.033
Feeling safe	n/a	0.220 ***	0.025
Respect for autonomy	n/a	0.131 ***	0.033
Contradictive information	n/a	0.056 ***	0.026
Discharge information	n/a	0.010	0.026
Ward intake experience	n/a	0.027 **	0.077
Hospital accessibility	n/a	0.026	0.016

*Significant at p < 0.05, **significant at p < 0.01, ***significant at p < 0.001 **** Given the contradiction of the direction and significance of the year coefficients for the aspect 'Physician communication' we conducted a joint significance likelihood test. This test showed that chi² > 0.000 meaning that the results presented in table are correct as presented

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