Table 3 mean and standard deviation per quality aspect in 2006, 2007 and 2009
Quality aspects | 2006 | 2007 | 2009 | |||
|---|---|---|---|---|---|---|
| Â | Mean | SD | Mean | SD | Mean | SD |
Physician communication | 3.43 | 0.57 | 3.41 | 0.58 | 3.49 | 0.52 |
Nurses communication | 3.39 | 0.64 | 3.45 | 0.64 | 3.53 | 0.55 |
Pain treatment | 3.49 | 0.65 | 3.46 | 0.66 | 3.45 | 0.67 |
New medication communication | n/a | 3.05 | 0.96 | 2.98 | 0.95 | |
Accommodation | n/a | 3.29 | 0.53 | 3.25 | 0.54 | |
Treatment explanation | n/a | 3.47 | 0.70 | 3.52 | 0.65 | |
Feeling safe | n/a | 3.35 | 0.63 | 3.43 | 0.59 | |
Respect for autonomy | n/a | 2.97 | 0.64 | 3.02 | 0.64 | |
Contradictive information | n/a | 3.45 | 0.96 | 3.43 | 1.00 | |
Discharge information | n/a | 3.20 | 0.88 | 3.15 | 0.88 | |
Ward intake experience | n/a | 3.88 | 0.43 | 3.87 | 0.40 | |
Hospital accessibility | n/a | 3.48 | 0.76 | 3.49 | 0.73 | |