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Table 1 Categories and factors causing job satisfaction and dissatisfaction

From: Stigma, an important source of dissatisfaction of health workers in HIV response in Vietnam: a qualitative study

Categories

Factors causing job satisfaction (+) and dissatisfaction (−)

Pay

(−) Unsatisfactory salaries

(−) Limited opportunities for additional income generation

(−) Difference in pay between payroll and project staff

Promotion

(+) Recognition leading to promotion

(−) Job insecurity in project staff

Supervision

(−) Inadequate supervision measures

(−) Lack of understanding of supervisory tools

(−) Lack of positive feedback from supervisors

(−) Rewards tied to annual appraisal: weak, poorly implemented

Fringe benefits

(+) Adequate number of training opportunities

(−) Uneven distribution of training opportunities

(−) Uneven distribution of benefits

(−) Disincentives

Contingent rewards

(+) Recognition in society

(+) Intrinsic motivation

(+) Meaningful tasks

Operating procedures

(−) Personnel policies: excluding some categories of staff, not enough transparency

Nature of work

(+) Many job opportunities

(−) Uneven distribution of job opportunities

(−) Increasing workload

(−) Risk of being infected through contact with PLHIV

(−) Work-related stress

Communication

(−) Outdated, inefficient ways of communication

(−) Low capacity in IT for communication

Stigma

(−) Attitudes towards key populations at risk in society

(−) Stigmatization of PLHIV

(−) Stigmatization of profession because of association with PLHIV