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Table 9 Correlation of ZAP subscales with global items on satisfaction with pediatric care (n = 394, complete cases analyses)

From: Patient satisfaction in pediatric outpatient settings from the parents’ perspective - The Child ZAP: A psychometrically validated standardized questionnaire

ZAP Subscales Trust in doctor Treatment quality Satisfaction with doctor
Child-Interaction 0.56 0.60 0.62
Child-Information 0.49 0.50 0.45
Child-Decision making 0.52 0.59 0.54
Parent-Information 0.65 0.68 0.66
Parent- Decision making 0.50 0.58 0.53
Professional competence 0.62 0.65 0.62
Practice organization 0.45 0.42 0.44
Practice facilities 0.32 0.37 0.37
  1. Legend: Spearman rank correlation, all correlations p < 0.0001.