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Table 9 Correlation of ZAP subscales with global items on satisfaction with pediatric care (n = 394, complete cases analyses)

From: Patient satisfaction in pediatric outpatient settings from the parents’ perspective - The Child ZAP: A psychometrically validated standardized questionnaire

ZAP Subscales

Trust in doctor

Treatment quality

Satisfaction with doctor

Child-Interaction

0.56

0.60

0.62

Child-Information

0.49

0.50

0.45

Child-Decision making

0.52

0.59

0.54

Parent-Information

0.65

0.68

0.66

Parent- Decision making

0.50

0.58

0.53

Professional competence

0.62

0.65

0.62

Practice organization

0.45

0.42

0.44

Practice facilities

0.32

0.37

0.37

  1. Legend: Spearman rank correlation, all correlations p < 0.0001.