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Table 6 "Child"-Scales – Scale statistics and reliability

From: Patient satisfaction in pediatric outpatient settings from the parents’ perspective - The Child ZAP: A psychometrically validated standardized questionnaire

 

Interaction

Information

Decision making

"Chld-Scales"

   

Number of items

7

3

4

Responders (n)

957

816

503

Missing values (%)

2.2

16.6

48.6

Subscale minimum/maximum

0/21

0/9

0/12

Subscale mean, raw

18.3

7.8

8.0

Subscales transformed (min/max)

0/100

0/100

0/100

Subscale mean, transformed

87.1

86.3

66.4

Floor effect (%)

0

0.1

3.0

Ceiling effect (%)

47.8

45.7

12.8

Skewness

−1.18

−1.14

-.34

Inter-item correlation (min/max)

0.71 (0.65 - 0.83)

0.81 (0.78 – 0.84)

0.8 (0.74 – 0.84)

Cronbach‘s alpha

0.95

0.93

0.94