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Table 5 "Parent"-Scales – Item Statistics

From: Patient satisfaction in pediatric outpatient settings from the parents’ perspective - The Child ZAP: A psychometrically validated standardized questionnaire

 

Subscale/Items

MV

M

SD

Skew-ness

Item Difficulty

Item-Total-Correlation

 

Parent - Information

10.3%

80.9

19.22

−0.85

  

ParInfo1

Child’s illness

2.2%

2.5

0.63

−1.08

0.84

.77

ParInfo2

Planned treatments

4.3%

2.5

0.6

−0.96

0.84

.77

ParInfo3

Effect of medications

3.4%

2.3

0.74

−0.84

0.78

.81

ParInfo4

What one can do to promote child‘s health

3.0%

2.4

0.72

−1.02

0.8

.79

ParInfo5

Comprehensibility

1.8%

2.5

0.62

−1.11

0.84

.77

ParInfo6

Consideration of side effects

6.6%

2.2

0.81

−0.65

0.72

.75

 

Parent – Decision-making

6.5%

70.3

28.40

−0.71

  

ParDM1

Offers choices of treatment for the child’s health care to parent

5.0%

2.1

0.88

−0.66

0.7

0.85

ParDM2

Discusses advantages and disadvantages about different choices of treatment with the parents

5.3%

2.1

0.96

−0.7

0.69

0.84

ParDM3

Asks for parents’ preferred choice of treatment

5.0%

2.0

0.97

−0.66

0.68

0.88

ParDM4

Appropriate involvement of parents in decision making

5.1%

2.2

0.91

−0.91

0.73

0.84

 

Professional competence

29.2%

86.4

17.83

−1.34

  

ProfComp1

Collaboration with other medical faculties

25.7%

2.5

0.62

−1.07

0.84

0.71

ProfComp2

Thoroughness and diligence in examinations

2.8%

2.6

0.62

−1.43

0.87

0.66

ProfComp3

Readiness to refer the child

22.5%

2.6

0.63

−1.62

0.87

0.73

 

Practice organization

0.0%

85.2

14.38

−1.10

  

POrg1

Wait time for doctor’s appointment

0.7%

2.6

0.56

−1.49

0.88

0.55

POrg2

Wait time in waiting room

0.5%

2.1

0.78

−0.59

0.7

0.45

POrg3

Consideration of scheduling preferences

0.4%

2.7

0.51

−1.58

0.9

0.56

POrg4

Friendliness of staff

0.4%

2.7

0.49

−1.93

0.92

0.43

 

Practice facilities

0.0%

73.9

23.38

−0.53

  

PFacil1

Waiting room facilities

0.3%

2.2

0.75

−0.63

0.74

0.78

PFacil2

Play and entertainment facilities

0.6%

2.2

0.74

−0.59

0.73

0.78

  1. MV: Missing values M: Mean SD: Standard deviation.