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Table 5 "Parent"-Scales – Item Statistics

From: Patient satisfaction in pediatric outpatient settings from the parents’ perspective - The Child ZAP: A psychometrically validated standardized questionnaire

  Subscale/Items MV M SD Skew-ness Item Difficulty Item-Total-Correlation
  Parent - Information 10.3% 80.9 19.22 −0.85   
ParInfo1 Child’s illness 2.2% 2.5 0.63 −1.08 0.84 .77
ParInfo2 Planned treatments 4.3% 2.5 0.6 −0.96 0.84 .77
ParInfo3 Effect of medications 3.4% 2.3 0.74 −0.84 0.78 .81
ParInfo4 What one can do to promote child‘s health 3.0% 2.4 0.72 −1.02 0.8 .79
ParInfo5 Comprehensibility 1.8% 2.5 0.62 −1.11 0.84 .77
ParInfo6 Consideration of side effects 6.6% 2.2 0.81 −0.65 0.72 .75
  Parent – Decision-making 6.5% 70.3 28.40 −0.71   
ParDM1 Offers choices of treatment for the child’s health care to parent 5.0% 2.1 0.88 −0.66 0.7 0.85
ParDM2 Discusses advantages and disadvantages about different choices of treatment with the parents 5.3% 2.1 0.96 −0.7 0.69 0.84
ParDM3 Asks for parents’ preferred choice of treatment 5.0% 2.0 0.97 −0.66 0.68 0.88
ParDM4 Appropriate involvement of parents in decision making 5.1% 2.2 0.91 −0.91 0.73 0.84
  Professional competence 29.2% 86.4 17.83 −1.34   
ProfComp1 Collaboration with other medical faculties 25.7% 2.5 0.62 −1.07 0.84 0.71
ProfComp2 Thoroughness and diligence in examinations 2.8% 2.6 0.62 −1.43 0.87 0.66
ProfComp3 Readiness to refer the child 22.5% 2.6 0.63 −1.62 0.87 0.73
  Practice organization 0.0% 85.2 14.38 −1.10   
POrg1 Wait time for doctor’s appointment 0.7% 2.6 0.56 −1.49 0.88 0.55
POrg2 Wait time in waiting room 0.5% 2.1 0.78 −0.59 0.7 0.45
POrg3 Consideration of scheduling preferences 0.4% 2.7 0.51 −1.58 0.9 0.56
POrg4 Friendliness of staff 0.4% 2.7 0.49 −1.93 0.92 0.43
  Practice facilities 0.0% 73.9 23.38 −0.53   
PFacil1 Waiting room facilities 0.3% 2.2 0.75 −0.63 0.74 0.78
PFacil2 Play and entertainment facilities 0.6% 2.2 0.74 −0.59 0.73 0.78
  1. MV: Missing values M: Mean SD: Standard deviation.