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Table 3 Study population (n = 979)

From: Patient satisfaction in pediatric outpatient settings from the parents’ perspective - The Child ZAP: A psychometrically validated standardized questionnaire

Respondent

Mother

94.3%

 

Father

4.8%

 

other proxy (i.e. grandmother)

0.3%

Age of respondents

in years; M (SD)

35.4 (6.6)

Age of children

in years; M (SD)

4.7 (4.0)

Age of children in groups

Up to one year

30,3%

 

> 1 to up to 4 years

28,6%

 

> 4 to up to 7 years

19,7%

 

> 7 years

21,4%

Knowing the pediatrician

Years; M (SD)

4.6 (3.9)

Wait time

in minutes; M (SD)

20.2 (17.6)

Patient-pediatrician contact time

in minutes; M (SD)

17.4 (14.8)

Reasons for appointment*

Routine check-up, vaccination

36.2%

 

Acute disease symptoms

44.1%

 

Chronic disease symptoms

11.3%

 

Emergency

1.3%

 

Prescription, attest, referrals

13.9%

 

other

5.7%

  1. *Multiple answers possible M = Mean SD = Standard deviation.