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Table 3 Study population (n = 979)

From: Patient satisfaction in pediatric outpatient settings from the parents’ perspective - The Child ZAP: A psychometrically validated standardized questionnaire

Respondent Mother 94.3%
  Father 4.8%
  other proxy (i.e. grandmother) 0.3%
Age of respondents in years; M (SD) 35.4 (6.6)
Age of children in years; M (SD) 4.7 (4.0)
Age of children in groups Up to one year 30,3%
  > 1 to up to 4 years 28,6%
  > 4 to up to 7 years 19,7%
  > 7 years 21,4%
Knowing the pediatrician Years; M (SD) 4.6 (3.9)
Wait time in minutes; M (SD) 20.2 (17.6)
Patient-pediatrician contact time in minutes; M (SD) 17.4 (14.8)
Reasons for appointment* Routine check-up, vaccination 36.2%
  Acute disease symptoms 44.1%
  Chronic disease symptoms 11.3%
  Emergency 1.3%
  Prescription, attest, referrals 13.9%
  other 5.7%
  1. *Multiple answers possible M = Mean SD = Standard deviation.