Figure 1From: Using patients’ experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both? Process by which ‘touchpoints’ became ‘co-design priorities’ *Chemotherapy and radiotherapy were also identified as ‘touchpoints’ but were not identified as co-design priorities and therefore not included in this paper. Being an inpatient was also not included although it was identified as a priority in the survey recommendations. Back to article page