Table 2 Characteristics of assessed services across all research areas in participating capital cities (n = 111)
Variable | N% | Variable | N (%) |
|---|---|---|---|
Accessibility | Programmes provided | ||
Accepting self-referrals | 89 (80.2%) | Active outreach | 42 (37.8%) |
Open outside office hours Mon-Fri | 58 (52.3%) | Case finding | 30 (27%) |
Open and time at weekends | 67 (60.4%) | Counselling | 70 (63.1%) |
Services requiring out of ‘pocket’ fee for payment | 40 (36%) | Individual psychotherapy | 18 (16.2%) |
Waiting lists for any aspect of the service | 31 (27.9%) | Detoxification treatment | 12 (10.8%) |
Drug addiction treatment | 15 (13.5%) | ||
Exclusion Criteria | Alcohol addiction treatment | 17 (15.3%) | |
Addiction | 25 (22.5%) | Support around social welfare | 85 (76.6%) |
Aggressive behaviour | 49 (44.1%) | Housing advice and support | 95 (85.5%) |
Criminal history | 7 (6.3%) | Legal advice and support | 59 (53.2%) |
Command of language of host country | 14 (12.6%) | Job coaching and finding | 67 (60.4%) |
Lack of motivation | 28 (25.2%) | Mental health advocacy | 44 (39.6%) |
Co-ordination | Staff Supervision | ||
Routine meetings at least once a month concerning the care of homeless people | 60 (54.1%) | Internal supervision | 58 (52.3%) |
External Supervision | 50 (45.5%) | ||
Evaluation: Systemic recording of | Services provided by | ||
Socio-demographic characteristics of clients | 97 (87.4%) | State | 32 (26.1%) |
Attendance and care provided | 85 (76.6%) | Not for profit/private | 79 (71.2%) |
Clients satisfaction and experience | 45 (40.5%) |