Citizens’ best | Fire fighting | |
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Metaphors | “Shopping around in the market place of health care and social services”; “Choosing services as one chooses the toppings for one’s pizza” | A municipality as a “fire fighter” extinguishing fires here and there |
Exemplars | Municipality: Enabling choice and citizen involvement; taking care of citizens; creating continuity of care Private providers: Providing something more than the public sector; meeting diverse citizen needs; enabling choice and personalised services | Municipality: Trying to ensure the availability of services; object rather than active subject Private providers: Able to meet the acute needs of the municipality e.g. delivering workforce. |
Catchphrases | Citizens’ right to choose their own provider and make their own decisions; representing the will of the citizens; individually tailor-made services; taking care of our citizens; continuity of care | Physician shortage; Shortage of facilities |
Depictions | The decisions are based on the citizens’ best. Privatizing provides citizens with better opportunities to choose their provider and with a more diverse selection of providers. On the other hand, the decision not to privatize is based on a notion that public sector needs to take care of citizens and that market forces endanger equity and equality. | The decision to privatize is argued with acute needs e.g. acute physician shortage. The decisions are made on a case-by-case basis. |
Roots | Public choice; Paternalism; Individualism | Physician shortage; lack of monetary resources; service needs |
Consequences | Positive: Citizens get what they want; tailor-made services Negative: Failed monitoring may endanger the quality; patient safety may suffer if private providers employ staff that is not familiar with the area and local conditions | Positive: Availability of services & better accessNegative: Short-term improvements only, privatization as an emergency solution |
Appeals to principle | The goal is to work for the best of the citizens: increased private provision enhances the ability to make choices | The goal is to ensure that the services are available even though there is a shortage of resources etc. |