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Table 2 Level of improvement in key performance areas of the hospitals

From: Migrating from user fees to social health insurance: exploring the prospects and challenges for hospital management

Item Very high High Neither high nor low Low Very low
*n = 15 % % % % %
Improvement of drug procurement under the NHIS 33.3 33.3 26.7 6.7 -
Drug availability 20.0 40.0 20.0 20.0 -
Availability of basic non-drug consumables 40.0 26.7 26.7 6.6 -
Revenue generation and cash flow 26.7 46.6 6.7 20.0 -
Staffing (especially hiring of casual staff) 6.7 60.0 26.7 6.6 -
Facility maintenance 33.3 20.0 26.7 20.0 -
Purchase of medical equipment 6.7 33.3 33.3 26.7 -
Acquisition of vehicles - 13.3 26.7 46.7 13.3
Training programmes 13.3 46.7 26.7 13.3 -
Other investment 6.7 20.0 33.3 26.7 13.3
  1. *Opinions of the 15 health service administrators of the hospitals.