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Table 2 Level of improvement in key performance areas of the hospitals

From: Migrating from user fees to social health insurance: exploring the prospects and challenges for hospital management

Item

Very high

High

Neither high nor low

Low

Very low

*n = 15

%

%

%

%

%

Improvement of drug procurement under the NHIS

33.3

33.3

26.7

6.7

-

Drug availability

20.0

40.0

20.0

20.0

-

Availability of basic non-drug consumables

40.0

26.7

26.7

6.6

-

Revenue generation and cash flow

26.7

46.6

6.7

20.0

-

Staffing (especially hiring of casual staff)

6.7

60.0

26.7

6.6

-

Facility maintenance

33.3

20.0

26.7

20.0

-

Purchase of medical equipment

6.7

33.3

33.3

26.7

-

Acquisition of vehicles

-

13.3

26.7

46.7

13.3

Training programmes

13.3

46.7

26.7

13.3

-

Other investment

6.7

20.0

33.3

26.7

13.3

  1. *Opinions of the 15 health service administrators of the hospitals.