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Table 6 Univariate Logistic Regression Analysis

From: The relationship between perceived service quality and patient willingness to recommend at a national oncology hospital network

Variable OR 95% CI P-value
The ease of the admission (registration) process 3.2 2.4 to 4.1 < 0.001
The speed of the admission (registration) process 3.5 2.7 to 4.5 < 0.001
The timeliness with which your care was delivered 4.1 3.3 to 5.2 < 0.001
Helping you understand your medical condition 7.5 5.9 to 9.6 < 0.001
Explaining your treatment options 7.2 5.7 to 9.2 < 0.001
Involving you in decision making 6.5 5.1 to 8.3 < 0.001
The amount of time spent with you 6.5 5.1 to 8.3 < 0.001
Our team calling you by your name 5.6 4.2 to 7.4 < 0.001
Our staff genuinely caring for you as an individual 7.9 6.1 to 10.4 < 0.001
CTCA providing you with a sense of well-being 9.5 7.4 to 12.2 < 0.001
Our "whole person" approach to patient care 7.3 5.6 to 9.4 < 0.001
CTCA medical oncologist 6.6 5.2 to 8.5 < 0.001
Gender (female as referent group) 0.83 0.67 to 1.03 0.10
Treatment History (previously treated as referent group) 1.6 1.3 to 2.0 0.001
Age (used as continuous variable) 1.006 0.99 to 1.02 0.27