From: The relationship between perceived service quality and patient willingness to recommend at a national oncology hospital network
Item
Categories
N
%
Will you recommend CTCA to friends and associates?
Not at all likely
3
0.1
1
2
0.05
4
5
20
1.0
6
10
0.5
7
39
1.9
8
98
4.9
9
233
11.5
Extremely Likely
1553
77.0