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Table 4 Patient endorsement of CTCA for themselves and others (N = 1963)

From: The relationship between perceived service quality and patient willingness to recommend at a national oncology hospital network

Item

Categories

N

%

Will you recommend CTCA to friends and associates?

Not at all likely

3

0.1

 

1

3

0.1

 

2

1

0.05

 

3

1

0.05

 

4

2

0.1

 

5

20

1.0

 

6

10

0.5

 

7

39

1.9

 

8

98

4.9

 

9

233

11.5

 

Extremely Likely

1553

77.0