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Table 1 Baseline Patient Characteristics (N = 2018)

From: The relationship between perceived service quality and patient willingness to recommend at a national oncology hospital network

Variable

Categories

Number (Percent)

Age

Mean

54.2

 

Median

54.0

 

Range

16-92

CTCA Center

Midwestern

953 (47.2)

 

Southwestern

620 (30.7)

 

Eastern

445 (22.1)

Gender

Male

902 (44.6)

 

Female

1116 (55.4)

Treatment History

Newly Diagnosed

959 (47.5)

 

Previously Treated

1059 (52.5)

Survey Year

2007

561 (27.8)

 

2008

708 (35.1)

 

2009

749 (37.1)