Table 3 Challenges associated with computer work that have become more difficult with age
Challenges impacted by age-related factors | Reported reasons why each is more difficult |
|---|---|
1. Physical aspects | Age-related factors |
In particular | â–ª Neck, shoulders strain, tired at end of day |
â–ª Use of mouse, developing carpel tunnel | â–ª Stiffness when sitting for long periods |
â–ª Keyboard dexterity | â–ª Hand problems, clicking on mouse |
â–ª Seeing screens | â–ª Eye strain and vision |
â–ª Sitting at computers for long periods for data entry | Exacerbated by: |
2. Mental aspects | â–ª More clicking on the mouse required for newer programs |
In particular: | â–ª Ergonomic factors: |
▪ Use of new technology |    - Sitting more, less active |
▪ Learning new programs and changes to programs |    - Posture and seating, some computers badly set up, on a bench |
â–ª Statistics | â–ª IT education provision |
▪ Remembering passwords |    - not tailored to particular needs |
▪ Interpreting computerised results |    - Not enough time allowed for older workers to learn, absorb and apply knowledge. "Younger workers already with computer skills, get the same amount of training time" |
|  |    - "Helpdesk" is on the computer, not in hardcopy" |
| Â | â–ª Historical-generational learning factors |
|  |    - Not having computers at home and not growing up with computers |
|  |    - Computers not seen as a priority |
|  |    - Learn differently, "we are more practical people" |
|  |    - Harder for shift workers to adapt to computer |
| Â | â–ª General lack of confidence and support with computers and new technology: |
|  |    - IT support not always available when needed |
|  |    - Frequency of use - affects confidence |
|  |    - Tendency to avoid new technology due to difficulty with equipment |