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Table 2 The items that underlie the composite doctor's communication for the various patient groups

From: The discriminative power of patient experience surveys

  Varicose veins (α = 0.90) Cataract (α = 0.82) Hip- or knee surgery (α = 0.81) Rheumatoid arthritis (α = 0.82) Spinal disc herniation (α = 0.92)
Doctor takes me seriously x   x   
Doctor listens attentively x x x x x
Doctor takes enough time x x x x  
Doctors treat me with respect and dignity x x x   
Doctor explains clearly x   x x x
Being able to ask questions     x x
Getting clear answers x     x