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Table 2 The items that underlie the composite doctor's communication for the various patient groups

From: The discriminative power of patient experience surveys

 

Varicose veins (α = 0.90)

Cataract (α = 0.82)

Hip- or knee surgery (α = 0.81)

Rheumatoid arthritis (α = 0.82)

Spinal disc herniation (α = 0.92)

Doctor takes me seriously

x

 

x

  

Doctor listens attentively

x

x

x

x

x

Doctor takes enough time

x

x

x

x

 

Doctors treat me with respect and dignity

x

x

x

  

Doctor explains clearly

x

 

x

x

x

Being able to ask questions

   

x

x

Getting clear answers

x

   

x