From: Leadership, staffing and quality of care in nursing homes
Relatives (N = 378 in 40 wards) (Cronbach's alpha = 0.92) | Mean | SD | Low - high |
   Medical care | 5.27 | 0.65 | 3.40 - 6.50 |
   General care | 5.72 | 0.57 | 4.70 - 6.60 |
   Social activities | 3.92 | 1.07 | 1.60 - 5.75 |
   Social interactions | 5.37 | 0.74 | 4.09 - 6.50 |
   General perception of quality of care | 5.35 | 0.79 | 3.70 - 6.75 |
Summary index | 5.13 | 0.68 | 3.61 - 6.27 |
Staff (N = 444 in 40 wards) (Cronbach's alpha = 0.85) | Â | Â | Â |
   Medical care | 5.80 | 0.59 | 4.20 - 6.77 |
   General care | 5.32 | 0.52 | 4.03 - 6.44 |
   Social activities | 4.22 | 0.93 | 1.40 - 5.50 |
   Social interactions | 4.86 | 0.81 | 3.09 - 6.43 |
   General perception of quality of care | 5.49 | 0.74 | 4.00 - 6.86 |
Summary index | 5.14 | 0.58 | 4.03 - 6.15 |
Field observations (N = 40) (Cronbach's alpha = 0.92) | Â | Â | Â |
   General care | 5.65 | 0.61 | 4.00 - 7.00 |
   Social activities | 4.18 | 0.87 | 2.50 - 6.00 |
   Social interactions | 4.71 | 0.78 | 3.00 - 6.50 |
   General perception of quality of care | 5.00 | 0.82 | 3.00 - 6.00 |
Summary index | 4.89 | 0.69 | 3.38 - 6.25 |