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Table 1 Descriptive statistics quality of care, scale 1 - 7 (N = 40 wards)

From: Leadership, staffing and quality of care in nursing homes

Relatives (N = 378 in 40 wards) (Cronbach's alpha = 0.92) Mean SD Low - high
   Medical care 5.27 0.65 3.40 - 6.50
   General care 5.72 0.57 4.70 - 6.60
   Social activities 3.92 1.07 1.60 - 5.75
   Social interactions 5.37 0.74 4.09 - 6.50
   General perception of quality of care 5.35 0.79 3.70 - 6.75
Summary index 5.13 0.68 3.61 - 6.27
Staff (N = 444 in 40 wards) (Cronbach's alpha = 0.85)    
   Medical care 5.80 0.59 4.20 - 6.77
   General care 5.32 0.52 4.03 - 6.44
   Social activities 4.22 0.93 1.40 - 5.50
   Social interactions 4.86 0.81 3.09 - 6.43
   General perception of quality of care 5.49 0.74 4.00 - 6.86
Summary index 5.14 0.58 4.03 - 6.15
Field observations (N = 40) (Cronbach's alpha = 0.92)    
   General care 5.65 0.61 4.00 - 7.00
   Social activities 4.18 0.87 2.50 - 6.00
   Social interactions 4.71 0.78 3.00 - 6.50
   General perception of quality of care 5.00 0.82 3.00 - 6.00
Summary index 4.89 0.69 3.38 - 6.25