Table 2 Participant reasons for not using the WAS
From: A web-based appointment system to reduce waiting for outpatients: A retrospective study
Reasons | Participants, n(%) |
|---|---|
Unaware of the online appointment service | 245/463 (52.9) |
Did not trust the internet | 130/463 (28.1) |
No computer literacy | 48/463 (10.4) |
Others | 40/463 (8.6) |