Table 1 Sample composition (n = 150)
From: Consumer evaluation of complaint handling in the Dutch health insurance market
| Mean (SD) | ||
|---|---|---|
| Age | 66 (11.7) | |
| n | % | |
| Sex | ||
| Female | 63 | 42% |
| Male | 87 | 58% |
| Number of years insured at insurer* | ||
| Between 2-4 years | 3 | 2.2% |
| Between 5-10 years | 11 | 8.2% |
| > 10 years | 120 | 89.6% |