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Table 1 Sample composition (n = 150)

From: Consumer evaluation of complaint handling in the Dutch health insurance market

 

Mean (SD)

 

Age

66 (11.7)

 
 

n

%

Sex

  

Female

63

42%

Male

87

58%

Number of years insured at insurer*

  

Between 2-4 years

3

2.2%

Between 5-10 years

11

8.2%

> 10 years

120

89.6%

  1. * 16 respondents did not provide an answer to this question